Privacy Policy

The Knowledge Company (TKC) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the TKC Web site and governs data collection and usage. By using the TKC website, you consent to the data practices described in this statement.
Collection of your Personal Information

TKC collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. TKC also collects anonymous demographic information, which is not unique to you, such as your post code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by TKC. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by TKC for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the TKC Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through TKC public message boards, this information may be collected and used by others. Note: TKC does not read any of your private online communications.

TKC encourages you to review the privacy statements of Web sites you choose to link to from TKC so that you can understand how those Web sites collect, use and share your information. TKC is not responsible for the privacy statements or other content on Web sites outside of the TKC and TKC family of Web sites.

Use of your Personal Information

TKC collects and uses your personal information to operate the TKC Web site and deliver the services you have requested. TKC also uses your personally identifiable information to inform you of other products or services available from TKC and its affiliates. TKC may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

TKC does not sell, rent or lease its customer lists to third parties. TKC may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, TKC may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to TKC, and they are required to maintain the confidentiality of your information.

TKC does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

TKC keeps track of the Web sites and pages our customers visit within TKC, in order to determine what TKC services are the most popular. This data is used to deliver customized content and advertising within TKC to customers whose behaviour indicates that they are interested in a particular subject area.

TKC Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on TKC or the site; (b) protect and defend the rights or property of TKC; and, (c) act under exigent circumstances to protect the personal safety of users of TKC, or the public.

Use of Cookies

The TKC website uses “cookies” to help personalize and improve your online experience. A cookie is a small text file that is placed on the hard disk of your computer or other device by a Web page server when you visit the TKC website. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you.

We analytical cookies on the TKC website. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they’re using it. This helps us to improve the way our website works, for example by making sure users are finding what they need easily. We call these ‘first party’ cookies.

All the first party cookies used on this site are session cookies. This means that they expire at the end of the browser session and are not stored on your computer longer term.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline or delete cookies if you prefer. If you choose to decline or block cookies, you may not be able to fully experience the interactive features of the TKC services or Web sites you visit.

Even if you do not click on “I accept” in the cookie notice, you may still receive some cookies from the TKC website unless you have blocked cookies on your Web browser.

Further information about cookies, including how to delete or block them, can be found at:

Security of your Personal Information

TKC secures your personal information from unauthorized access, use or disclosure. TKC secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement

TKC will occasionally update this Statement of Privacy to reflect company and customer feedback. TKC encourages you to periodically review this Statement to be informed of how TKC is protecting your information.

Contact Information

TKC welcomes your comments regarding this Statement of Privacy. If you believe that TKC has not adhered to this Statement, please contact TKC at We will use commercially reasonable efforts to promptly determine and remedy the problem.